I have been opening new email accounts to get a renewal of my CQG futures data. It has been working the past few months but I am now not able to renew. Has this been working for everyone else? Or is it just me?
CQG Futures Data Renewal
plato42002
#2
Heavenlee, it’s not just you. I’ve been having the exact same issue. Tried multiple times over the weekend to no effect. I’m hoping someone here at Apex has a solution.
Could it just not be able to be done over the weekend??
I just tried it a few minutes ago from 2 different email address. And within 7 minutes, I had new demo credentials both times.
heavenlee
#4
Well, what do you know, it finally worked. I got the login credentials, yay! I have always done it during the weekend, maybe they changed something. Thanks, Matrix! Try it again, Plato.
darrell
#5
Sometimes they take the demo system down for maintenance on weekends. Just try again when markets open the following sunday or sometimes monday.