How to Ensure Optimal Scanner Performance!


#1

Austin our awesome tech support person spells it out for us…

Quick Visual

Open 2 separate windows with Chrome browser having the following:

  1. Nadex demo platform, (never minimize)
  2. Apex scanner, (never minimize)
  3. A 3rd separate window, for any other work, tabs or browsers.

If the scanner is not connecting to the Nadex platform right away, then open Chrome with Nadex and scanner using 2 tabs in the same window (3 if demo and live). Login to both, then separate the windows (never minimize).

Next time you log in follow the top instructions.

Detailed Explanation: