When will it work?


#1

Seems this scanner is always having probelms when and will it be fixed or will it just be a hit or miss thing? I guess Nadex doesn’t like it? Hard to open a ticket with a stop and tp when it malfunctions Also running google fiber at 1g and the connection is slow. Im not blaming apex, just asking


#2

If you’re seeing scanner issues, please log a helpdesk ticket with screen shots or video if possible.


#3

We have launched a whole new scanner that now uses a desktop assistant to handle the load and works lightning fast. It is available now.