scanner question


#1

Was logged in nadex live account and didn’t see contract in the binary scanner trade tracker section, and the scanner said, it was connected to live account. Specifically said live trading, so what is it that i can do to solve this issue


#2

Have you installed the plugin?

Are you using the latest version of google chrome for both the scanner and Nadex?

Did you try logging out and back into nadex?

If no please try these things.

If yes to all three please use the help desk under questions so techs can help.