Stop Trigger Error


#1

I am getting the following error when trying to use the stop trigger function. The indicative is updating. Error message: “This market is not available for updating.” Actions to date: 1. Refreshed screen. 2. Closed Chrome and Restarted. 3. Closed NinjaTrader and restarted. Any Ideas? See screen shot.


#2

There is no screenshot. My guess is you where using demo? not live…

The indicative was not feeding just go to nadex and look at a ticket right in the platform you dont see its updating its not us its nadex. NInja chrome etc… have nothing to do with indicative neither does scanner. If its not feeding they are not feeding it.

Either way nothing you can do about it. They are testing something on demo platform. They will resolve it and it will come back to normal.


#3

can you tell me what’s wrong and how to fix thishttp://screencast.com/t/3saddvQX6


#4

Please submit a ticket to the helpdesk