Can not install Apex investing tool kit


#1

Hi, my name is Seth. I tried to install the Apex investing tool kit but it gets half way through and tells me “Cannot download the application. The application is missing required files. Contact application vendor for assistance.” i have the 2 week free trial and like to take advantage of this but cant until I get this fixed. Thank you!


#2

You should also submit a help desk ticket.

http://apexinvesting.net/member/helpdesk/index/p/index/index


#3

Seth - send a trouble ticket “http://apexinvesting.net/member/helpdesk/index/p/index/index” to Darrell and they will fix it for you.

Happy Trading!!! Brad


#4

And Mark beat me while I was typing…


#5

This happens usually do to a firewall like Norton and is almost unnoticeable.

To resolve it first go to add remove programs in windows and delete the apex toolkit.

Then try to deactivate your firewall settings as it will quarantine the file and that is why you get the error message. Also delete the setup icon shortcut.

Then download the file again.

When you then go to execute it make sure to pay attention to the bottom right corner of your screen for notices from your virus software/firewall. As it may tell you it’s going to quarantine the file as it thinks it’s a threat as it does not recognize it. Click on the notice and tell it that the file is okay with whatever prompts are given.

It should then install properly.

If not submit a help desk ticket above under questions in the menu.

Darrell


#6

Thank you everyone!