Austin our awesome tech support person spells it out for us…
Quick Visual
Open 2 separate windows with Chrome browser having the following:
- Nadex demo platform, (never minimize)
- Apex scanner, (never minimize)
- A 3rd separate window, for any other work, tabs or browsers.
If the scanner is not connecting to the Nadex platform right away, then open Chrome with Nadex and scanner using 2 tabs in the same window (3 if demo and live). Login to both, then separate the windows (never minimize).
Next time you log in follow the top instructions.
Detailed Explanation: