I hit reset filters, markets are open, and no data is showing in my scanner

S9 - Scan - APEX Scanners Scanner Tech Support and Common Issue Solutions

darrell December 27, 2013, 10:29pm 1

Fist ensure markets are open: See this post: http://apexinvesting.net/forum/scanner-technical-support-common-issue-solutions-163/i-hit-reset-filters-no-nadex-contracts-showing-scanner-991.html

Note (Nadex hours and underlying market hours may differ)

If that market is open on Nadex do the following:

Any one of these may work but going in this order will find the solution the fastest.

Refresh - F5 or the circle arrow in your browser
Delete all cookies and cache for all time (ctrl shift del)
Log out/back in.
Close and open browser
If no data is still showing after the above submit a help desk ticket in the free members area. The help desk is located under questions and available once logged in to the Apex Site.

RISK DISCLOSURE: Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

HYPOTHETICAL PERFORMANCE DISCLOSURE: Hypothetical performance results have many inherent limitations, some of which are described below. no representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp difference between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot befully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.