When I attempt to make a trade using the New Pro Scanner the instant submit icon responds slowly, as much as 30 seconds between the time that I click on the icon and the time that I hear the chime indicating the trade is submitted. My open positions are not showing in the scanner and the trade ends without me ever seeing the activity of the trade. I am new to trading and very excited about what APEX Investing offers.
Open positions not showing in scanner
darrell
#2
This sounds like you have a very slow internet connection? Not sure
Please make sure your using the link on apexinvesting.net in the scanner menu on the access scanner page.
Please ensure you are using the latest version of google chrome
Please ensure you have the latest plugin under chrome settings - extensions
Please clear all cookies and cache ctrl shift del - close all chrome browsers then restart.
Also as 1 extra measure please reboot your modem and your PC
If you are still having issues please go to apexinvesting.net questions - help desk and submit a ticket.