When i open my ticket through the scanner i have to scroll down to click place order

#1

This just started, how do i fix it?

#2

Please go to question help desk and submit a ticket.

#3

Okay, but if i figure it out i’m still going to post how i fixed it here so other people may know if it happens to them before submitting a help desk ticket.

#4

Its a chrome nadex ticket limitation. We are making a program to deal with it and have resolved it in the new scanner. Hopefully it will be out in about 2 weeks just tidying up final pieces.

#5

Thank you.

#6

thanks darrell, 1 week to go? ;o)

#7

I hope so. Its looking good. We have the new plugin working. Testing it. Making sure a couple other features work and a cople things to put in and its good to go…for release :slight_smile:

#8

I saw the recent notice to update the chrome extensions and did so, then cleared the cache in chrome. The first ticket I opened had no scroll bars, but since then it’s the same issue: scroll bars on nadex tickets launched from the scanners. Any suggestions?.. thanks.

#9

Peter are you using the new scanner or the old one. The New scanner is the one with the updated plugin that does not need the ticket to be adjusted.

#10

The new scanner did fix this for me :smile:

#11

Right, I’ve moved to the new scanner now and it’s working fine. Thanks to the team for their hard work on the new scanners. Very nice… :grinning: