Problem with NADEX, can you help please?

[GSMTECHNIC]

Hi all, I want to thank for all the free tools and information here. I used nadex demo to trade DAX spreads and decided to go live. After a while i see I can not scalp DAX for 15 pips and i want to withdraw my money from NADEX. And because i am from EUrope, my bank does not have american routing number and i can not do the withdraw from online aplication. I senden over 20 emails to all email adresses I found on Nadex site or to some guy called “Jeff” from Nadex i spoke when i open my live account. I do not underestand where is a problem to answar me to one single mail. I am now very afraid to trade with them or to fund again my account by my debit card when i am not able to withdraw it by card and i do not have US bank account, so I have to leave the money in Nadex and trade with some other broker? sorry, but i tryed every way to communicate with them, you are my last hope, maybe you can clear my what i am doing wrong. Thank and sorry for this long message.

[skeltonmark]

Have you called them directly and spoke to them over the phone to find out your options and what the process would be? I would call directly and speak to them. That may get you a more clear path then emailing to all those different addresses

[skeltonmark]

I have problem with nadex broker, can you help me please?

I live in Canada and have had the same problem with them. They kept on asking different information every time I gave them what they asked for. It was very frustrating and quite disgusting dealing with them. It took over a month to finalize the transfer. The way I solved it was by asking my bank what was needed. I suggest that you get in touch with your bank and ask them what you need to receive a wire from the US. It is better to get this information from the Head Office, not from your loca…